![]() You could be running an older version or perhaps your Finder and/or permissions need to be reset. There are a number of reasons that your PFS App could be having trouble. Why is my PFS App is not working correctly? Navigate to this tab and press pause on the Video to stop any background noise. The FCPX Tutorials tab of the App, which includes our full playlist of FCPX Tutorials, will automatically play the first video when the tab selected. ![]() Why can I hear a video playing in the background while using the App? Only 1 coupon can be applied to an order at a time. Please make sure you are logged into your PFS Account before purchase, your order is at least $1 over the value of the coupon before VAT (if applicable), your order is 4 items or less, and your order does not contain any items on sale in order to successfully use a PFS Rewards coupon. Then at checkout, go to the Coupon section of the checkout, and paste in the code. ![]() Rewards can be earned up to $1000 in total purchases on your PFS account.Įach coupon is good for 1 time use on an order that does not contain any sale items, is 4 or less items total, and carts with a total value of at least $1 over the coupon value before VAT (if applicable.) Only 1 coupon can be applied to an order at a time.Ĭlick the Rewards section of the PFS App and click the Copy button next to your coupon. Rewards are calculated from your PFS account total purchases starting from the very first time you have purchased from us!įor every $100 spent on our website, you will earn a new coupon, starting at $10 OFF and going up to $100 OFF. Whenever you make a purchase you earn points towards rewards coupons that can be used toward future purchases. What are PFS Rewards and how do I earn them? If the plugin does not have a product box, order number, or email validation information, and does not appear when using the search function of the website, that means the product was discontinued and is no longer updated or for sale. To verify this, please check your Account Downloads page on the website. Only plugins that are currently active for sale on our website can appear on the app. If an old purchased plugin is still missing from the PFS App, it may mean that the product is a discontinued release. If a new purchase is missing from your "My Products" section of the App, go to the "Account Settings" tab at the lower left of the app and click "Clear Cache." Then restart the App. Why are some plugins missing from my account on the App? If an update is available, you can click the "Update Available" button to perform an update on the PFS App. The plugin will automatically begin downloading and installing the update after you click the button. To update, click the button and select "Update" from the dropdown that appears. When a plugin has an update, a red dot will appear above the button with 3 dots next to the product on the right side of the app. How can I update products on the PFS App? Under "PFS App Version" you will be able to see what version of the app you have installed. When your PFS App is open, click "Account Settings" at the bottom left of the App. How do I know what version of the PFS App is installed? To install multiple products at once, select "Install" for each plugin you want to install. The App will set up a Queue in which all of the selected plugins will be set up to install while the App is running. Navigate to the "My Products" section of the app, then click the green "Install" button to install a plugin. How do I install my products using the PFS App? You can access it by clicking the three dot button to the right of the Downloaded option and then click "View In Finder." You can then import the composites into your projects and use them as desired. When you download a composite through the PFS App, it will download to a folder called PFS Composite in your Movies folder. To download Composite Footage, click the Install button next to the composite footage icon in the PFS App. How do I download Composite Footage through the App?Ĭomposite footage is indicated using a film strip icon next to the name of the download in the PFS App. ![]() Navigate to the "My Products" section of the app, then click the arrow icon next to the Mega Pack to view all downloads that come with your Mega Pack, including any installable tools and/or composite footage files. How do I view all of the downloads from my purchased Mega Packs? Please note after the first installation of the app, you may have to quit and restart the app for the Products from your account to load. How can I view all of the products I have purchased?Ĭlick "My Products" on the left side of the app to view all of your products. You can save a shortcut in your dock if desired! Once installed, the PFS App will be located in the Applications folder of your system. ![]()
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